Privacy Policy

Effective Date: 15 January 2026

Introduction and organizational information

We, at Rivada Space Networks GmbH, are dedicated to serving our customers and contacts to the best of our abilities. Part of our commitment involves the responsible management of personal information collected through our website rivadaspace.com, and any related interactions. Our primary goals in collecting and processing this information include:

Enhancing the user experience on our platform by understanding customer needs and preferences
Providing timely support and responding to inquiries or service requests
Improving our products and services to meet the evolving requirements of our users
Conducting necessary business operations, such as billing and account management

It is our policy to process personal information with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we handle is protected against unauthorized access, disclosure, alteration, and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal information, while enabling us to deliver the services you request from us.

We have a Data Team, should you have any general questions or require further information about how we manage personal information. Please feel free to contact us at itsupport@rivadaspace.com.
You can also contact our Data Protection Officer (DPO) at or our postal address with the addition “Datenschutzbeauftragter” or “Data Protection Officer”. You can contact our DPO directly at any time if you have specific questions regarding data protection.

Your privacy is our priority. We are committed to processing your personal information transparently and with your safety in mind. This commitment extends to our collaboration with third-party service providers which may process personal information on our behalf, such as in the case of sending invoices. All activities are conducted in strict compliance with applicable data protection laws.

Scope and application

Our privacy policy is designed to protect the personal information of all our stakeholders, including website visitors, registered users and customers. Whether you are just browsing our website rivadaspace.com, using our services as a registered user, or engaging with us as a valued customer, we ensure that your personal data is processed in accordance with the highest standards of data protection and security. This policy outlines our practices and your rights related to personal information.

Data collection and processing

Our commitment to transparency and data protection extends to how we collect and use your personal information. We gather personal data through various interactions, including but not limited to, when you utilize our services or products or directly provide information to us.

The controller under data protection law is:

Rivada Space Networks GmbH

Gmunder Straße 25

81379 Munich

Germany

Commercial Register: HRB 272408

Registration Court: Munich District Court

The following list details types of personal information we may collect and process:

First and last name
Email address and/or phone number
Organization and job title
Address and city
IP address
Device ID
Other personal metadata

Please note that we only process information that is essential for delivering our services, complying with legal obligations, or enhancing your user experience. Your privacy is paramount, and we are dedicated to handling your personal information responsibly and in accordance with all applicable laws.

At Rivada Space Networks GmbH, we believe in using personal information responsibly and ethically. The data we collect serves multiple purposes, all aimed at enhancing the services we offer and ensuring the highest level of satisfaction among our users, customers and employees. Here are the key ways in which we use the personal information collected:

Customer support
User engagement and retention
Direct marketing and promotional purposes

We process your personal information transparently and in accordance with your preferences and applicable privacy laws. We are committed to ensuring that your data is used solely for the purposes for which it was collected and in ways that are permissible or you have authorized.

Legal basis for data processing

Art. 6, para. 1 (a) GDPR

Art. 6, para 1 (b) GDPR

Art. 6, para 1 (f)

Data storage and protection

Personal information is stored in secure servers located in the following locations by Rivada: Germany and the United Kingdom. For services that require international data transfer, we ensure that such transfers comply with all applicable laws and maintain data protection standards equivalent to those in our primary location.
Data hosting partners: We partner with reputable data hosting providers committed to using state-of-the-art security measures. These partners are selected based on their adherence to stringent data protection standards.

Data protection measures

Security audits and monitoring: Regular security audits are conducted to identify and remediate potential vulnerabilities. We also monitor our systems for unusual activities to prevent unauthorized access.
Encryption: To protect data during transfer and at rest, we employ robust encryption technologies.
Access control: Access to personal information is strictly limited to authorized personnel who have a legitimate business need to access the data. We enforce strict access controls and regularly review permissions.

Data sharing and disclosure

At Rivada Space Networks GmbH, we are committed to safeguarding your personal information and ensuring it is treated with the utmost respect. This commitment extends to how we handle the sharing and disclosure of your data. Below we outline our practices in this area.

Third-party service providers:  We may share your information with third-party service providers who perform services on our behalf. Such trusted parties may have access to personally identifiable information on a need-to-know basis and will be contractually obliged to keep your information confidential. These partners are prohibited from using your personal information for any purpose other than to provide these services to Rivada Space Networks GmbH, and they are required to maintain the confidentiality of your information.
Third-country service providers: Your personal data may also be transferred or disclosed to third-party companies as sub-processors of WordPress located outside the EEA, i.e. in third countries. Such processing takes place exclusively for the fulfilment of contractual and business obligations and in strict compliance with Art. 44 et seq. General Data Protection Regulation (GDPR). Some third countries are certified by the European Commission as having a level of data protection comparable to the EEA standard through so-called adequacy decisions (a list of these countries and a copy of the adequacy decisions can be obtained here: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en). However, in other third countries to which personal data may be transferred, there may not be a consistently high level of data protection due to a lack of legal provisions. If this is the case, we ensure that data protection is adequately protected as further described below.

Service Providers

Service Name	Provider	Purpose(s)	Collected Personal Data Type(s)	Privacy Policy Link
WordPress	Global	User engagement and retention Marketing and advertising	First and last name Email address and/or Phone number Address and city Device ID IP address Operating system and version Browser fingerprint Real-time location (e.g., GPS) IP-based approximate location Browsing history Browser information and language Interaction logs (e.g., clicks, time spent on pages) Purchase history	Privacy Policy – Automattic
BlueHost	Global	Website server and support	First and last name Email address and/or Phone number Address and city Device ID IP address Operating system and version Browser fingerprint Real-time location (e.g., GPS) IP-based approximate location Browsing history Browser information and language Interaction logs (e.g., clicks, time spent on pages) Purchase history	Privacy Center \| Newfold Digital
Microsoft Dynamics 365	Microsoft Azure, Gglobal	Customer support User engagement and retention	First and last name Email address and/or Phone number Organization and job title Address and city	https://www.microsoft.com/en-gb/privacy/privacystatement
Mailchimp	The Rocket Science Group LLC, USA	Marketing and advertising	First and last name Email address and/or Phone number Organization and job title Device ID IP address Browser information and language Operating system and version Interaction logs (e.g., clicks, time spent on pages)	https://mailchimp.com/legal/privacy/
YouTube	Google Ireland Limited	Displaying videos	Username/profile details Device ID IP address Operating system and version Browser information and language Interaction logs (e.g., clicks, time spent on pages)	https://business.safety.google/privacy/?hl=en
Google Analytics	Google Ireland Limited	Marketing and advertising Analytics and performance tracking	First and last name Date of birth Email address and/or Phone number Address and city Device ID IP address Operating system and version Browser fingerprint Real-time location (e.g., GPS) IP-based approximate location Browsing history Browser information and language Interaction logs (e.g., clicks, time spent on pages) Purchase history	https://business.safety.google/privacy/?hl=en

Data processing agreements

When your data is shared with third-party service providers inside the European Economic Area (EEA), we do so when required through use of data processing agreements (DPAs) that ensure your information is managed in accordance with the General Data Protection Regulation (GDPR) and other relevant data protection laws. These agreements mandate that third parties implement adequate technical and organizational measures to ensure the security of your data.

When your data is shared with third-country service providers outside the EEA where there may not be a consistently high level of data protection due to a lack of legal provisions. Transfer is done so via binding company regulations, standard contractual clauses of the European Commission for the protection of personal data pursuant to Art. 46 para. 1, 2 lit. c GDPR (the standard contractual clauses of 2021 are available at https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32021D0915&locale-en), certificates or recognized codes of conduct.

Transparency and control

We believe in transparency and providing you with control over your personal information. You will always be informed about any significant changes to our sharing practices, and where applicable, you will have the option to consent to such changes.

Your trust is important to us, and we strive to ensure that your personal information is disclosed only in accordance with this policy and when there is a justified reason to do so. For any queries or concerns about how we share and disclose personal information, please reach out to us at info@rivadaspace.com.

User rights and choices

At Rivada Space Networks GmbH, we recognize and respect your rights regarding your personal information, in accordance with GDPR and other applicable data protection laws. We are committed to ensuring you can exercise your rights effectively. Below is an overview of your rights and how you can exercise them.

Your rights

Right of access (Art. 15 GDPR): You have the right to request access to the personal information we hold about you and to obtain information about how we process it.
Right to rectification (Art. 16 GDPR): If you believe that any personal information we hold about you is incorrect or incomplete, you have the right to request its correction or completion.
Right to erasure (‘right to be forgotten’) (Art. 17 GDPR): You have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, among other circumstances.
Right to restriction of processing (Art. 18 GDPR): You have the right to request that we restrict the processing of your personal information under certain conditions.
Right to data portability (Art. 20 GDPR): You have the right to receive your personal information in a structured, commonly used and machine-readable format and to transmit those data to another controller.
Right to object (Art. 21 GDPR): You have the right to object to the processing of your personal information, under certain conditions, including processing for direct marketing.
Right to withdraw consent (Art. 7(3) GDPR): Where the processing of your personal information is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Right to lodge a complaint (Art. 77 GDPR): You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable data protection laws.

Exercising your rights

To exercise any of these rights, please contact our DPO at deiters@bho-consulting.com. We will respond to your request in accordance with applicable data protection laws and within the timeframes stipulated by those laws. Please note, in some cases, we may need to verify your identity as part of the process to ensure the security of your personal information.

We are committed to facilitating the exercise of your rights and to ensuring you have full control over your personal information. If you have any questions or concerns about how your personal information is handled, please do not hesitate to get in touch with us.

Cookies and tracking technologies

At Rivada Space Networks GmbH, we value your privacy and are committed to being transparent about our use of cookies and other tracking technologies on our website rivadaspace.com. These technologies play a crucial role in ensuring the smooth operation of our digital platforms, enhancing your user experience, and providing insights that help us improve.

Understanding cookies and tracking technologies

Cookies are small data files placed on your device that enable us to remember your preferences and collect information about your website usage. Tracking technologies, such as web beacons and pixel tags, help us understand how you interact with our site and which pages you visit.

How we use these technologies

Essential cookies: Necessary for the website’s functionality, such as authentication and security. They do not require consent.
Performance and analytics cookies: These collect information about how visitors use our website, which pages are visited most frequently, and if error messages are received from web pages. These cookies help us improve our website.
Functional cookies: Enable the website to provide enhanced functionality and personalization, such as remembering your preferences.
Advertising and targeting cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaign.

Your choices and consent

Upon your first visit, our website will present you with a cookie consent banner, where you can:

Accept all cookies: Consent to the use of all cookies and tracking technologies.
Reject non-essential cookies: Only essential cookies will be used to provide you with necessary website functions.
Customize your preferences: Choose which categories of cookies you wish to allow.

Children’s privacy

At Rivada Space Networks GmbH, we are committed to protecting the privacy of children who use our services. We recognize the importance of safeguarding the personal information of minors, and we take steps to ensure compliance with applicable laws and regulations, including the Children’s Online Privacy Protection Act (COPPA) in the United States and similar regulations in other jurisdictions.

Age requirements

Our services are not intended for people under the age of 18. We do not knowingly collect personal information from people under this age without verifiable parental consent. If you are under the age of 18, please do not use our services or provide any personal information to us.

Collection and use of children’s information

If we become aware that we have inadvertently collected personal information from somebody under the age of 18 without verifiable parental consent, we will take prompt steps to delete such information from our records. If you believe that we may have collected personal information from a person under the age of 18 without parental consent, please contact us immediately at info@rivadaspace.com.

Direct marketing and communications

At Rivada Space Networks GmbH, we may use your personal information to send you direct marketing communications about our products, services, promotions, and other relevant information that we believe may be of interest to you. We are committed to ensuring that our direct marketing practices are transparent, lawful, and in compliance with applicable data protection laws, including GDPR and the ePrivacy Directive.

Obtaining consent for direct marketing

Opt-in consent: We will obtain your explicit opt-in consent before sending you direct marketing communications, where required by law. This means that you will have the opportunity to actively consent to receiving marketing messages from us before we send them to you.
Unsubscribe option: Every direct marketing communication we send will include clear instructions on how to unsubscribe or opt out from receiving future marketing communications. You can exercise your right to opt out at any time, and we will promptly honor your request to stop sending you marketing messages.

Types of direct marketing communications

We may use your personal information to send you direct marketing communications via various channels, including:

Managing your preferences

You have control over the direct marketing communications you receive from us. You can manage your communication preferences by using the unsubscribe link provided in our marketing emails or text messages.

Concluding provisions

We reserve the right to adjust this privacy policy at any point in time to ensure that it is always in line with the current legal requirements, or to accommodate changes in the application process or other processes. In this case, the new data privacy statement applies to any later visit of this recruitment website or any later job application.